Media library & information on upcoming events

The presentations of the first CUSTOMER FOCUS SUMMIT are now available online

Show - coeo Group

The first CUSTOMER FOCUS SUMMIT is just over and the planning for the second round is already underway. If you don't want to miss any information and updates on further events, you can now sign up for the newsletter on the event page and browse through the media library with all the presentations from the premiere on 24 June.

The following lectures are available (in german):

Dr. Rainer Sommer, Generali
Der Kunde (mehr) als die “Summe seiner Daten”: KI entlang der Customer Journey

Alexander Michel, Finanzguru
Wie aus Bankdaten die unabhängige Finanzberatung der Zukunft wird

Sebastian Seifert, viafintech
Target groups specific payment trends

Stephen Voss, neodigital
Einsatz von KI im TAA Prozess (Tarifierung, Angebot, Antrag) am Beispiel der Neodigital

Julius Kretz, ALH Gruppe (Alte Leipziger – Hallesche) & Slobodan Pantelic, HDI Vertriebs AG
Kommt nach PSD2 und Open-Banking jetzt auch Open-Insurance?

Stephan Schinnenburg, DFV Deutsche Familienversicherung
Datengetriebenes Marketing & Sales im Versicherungssektor

Thorsten Paech, Facebook
Data driven Marketing

Business Talk
Digital first & customer focused

In the media library you will also find all the answers to the audience questions that could not be answered by our speakers during the live event due to time constraints.
We will soon inform you about new dates for our event series on the website and via the distribution list and look forward to the next CUSTOMER FOCUS SUMMIT.

Your contact for any questions

coeo Inkasso GmbH
Sarah Lehmann
Head of Marketing & Public Relations
Tel.: +49 2133 2463-0
presse@coeo-inkasso.de