Successful start to the year for coeo. The HABA FAMILYGROUP now relies on coeo as its collection partner. With the start of March, both companies entered into an extensive cooperation, which includes the takeover of all payment-disturbed receivables from the online stores, primarily in the DACH area and also on an international level. The family-owned company develops, distributes and produces high-quality products for children and their families as well as social and public institutions. coeo was able to prevail against numerous market competitors in a tendering process.
Digital first. Customer focused.
Among other things, coeo was able to convince with its combination of smart, AI-supported process automation and the expertise of experienced employees in customer service, who do not lose sight of the "human factor" that is so important in legal services. This mix not only always helps to find the best solution, but also a very customer-centric, individual solution. For the HABA FAMILYGROUP, as a traditional company with strong values in the family social sector, this is an important factor.
Industry driver with passion for the customer
coeo and the HABA FAMILYGROUP are a perfect match as international industry drivers with a passion for their own products and a curiosity about digital, smart processes. Both are already looking forward to the cooperation, which will begin operationally in March.
About the HABA FAMILYGROUP
The HABA FAMILYGROUP has been enriching families and institutions with high-quality products in the core areas of family life, play, education, exercise, clothing and furniture for over 80 years. Under its umbrella, it unites the well-known brands HABA, JAKO-O, FIT-Z, HABA Pro and the HABA Digital Workshop. Since its founding in 1938 by Eugen Habermaass, the HABA FAMILYGROUP, headquartered in Bad Rodach, has been family-owned. The managing director is Tim Steffens. The company employs around 2000 people and generates annual sales of around 360 million euros.
About coeo
Founded in 2010, the coeo Group is now one of the most successful, technology-driven collection service providers in Europe. The company, which has locations in Germany, Austria, the Netherlands and Belgium as well as the United Kingdom, currently processes a receivables volume of around 200 million euros annually and employs over 500 people. coeo is primarily active for major customers in the buy now pay later, e-commerce, insurance, energy supply and mobility, and telecommunications sectors.
Your contact for any questions
coeo Inkasso GmbH
Sarah Lehmann
Head of Marketing & Public Relations
Tel.: +49 2133 2463-0
presse@coeo-inkasso.de